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Remember people's names

  • Say it back straight away: "Nice to meet you, Priya." Saying it out loud is the best single trick.
  • Use it once more in the conversation, naturally.
  • Link it to something: Priya who just moved from Leeds. The detail is the hook your memory hangs the name on.
  • Ask if you missed it. "Sorry, how do you spell that?" is completely normal and gives you a second chance.
  • Write it down afterwards if it's someone you'll see again, like a new colleague or a neighbour.

And if you've forgotten someone's name, it's fine to admit it: "I'm so sorry, I've forgotten your name." Most people have done the same.

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